Terms & Conditions for CASAVERA LIMITED

Last Updated: 13.11.2025
Welcome to CASAVERA LIMITED! Please read these Terms and Conditions ("Terms") carefully before accessing or using our website and purchasing products. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. Definitions

•"We," "Us," "Our" refers to CASAVERA LIMITED (香港卡薩韋拉有限公司), the operator of this website and the seller of products offered herein. Registered Address: Room 511, 5/F, Ming Sang Ind Bldg, 19-21 Hing Yip Street, Kwun Tong, Hong Kong.
•"You," "User," "Customer" refers to the individual or legal entity accessing or using this website and/or purchasing products.
•"Website" refers to this e-commerce platform and all associated web pages, content, and services.
•"Products" refers to any furniture or goods sold through this website.
•"Hong Kong" refers to the Hong Kong Special Administrative Region of the People's Republic of China.

2. Acceptance of Terms

By accessing, browsing, or making a purchase on this website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and us.

3. Eligibility

You must be at least 18 years of age to use this website and make purchases. By using this website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding contract.

4. Account Registration

When registering for an account, you agree to provide true, accurate, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to suspend or terminate your account if we suspect any unauthorized or fraudulent activity.

5. Orders and Payments

5.1. Order Placement

All orders are subject to our acceptance, product availability, and verification of payment. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraud.

5.2. Pricing

•All prices are displayed in Hong Kong Dollars (HKD) unless otherwise stated.
•Prices are subject to change without prior notice.
•The price applicable to your order is the price displayed at the time you complete your purchase.

5.3. Taxes and Customs Duties

•Prices displayed are inclusive of any applicable taxes within Hong Kong.
•For international orders outside of Hong Kong, you are the importer of record and are responsible for all applicable import duties, customs fees, taxes (such as VAT or GST), and any other charges imposed by your country. We are not responsible for any delays or additional costs resulting from customs clearance procedures.

5.4. Payment

Payment must be made in full at the time of order placement through our designated secure payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method.

6. Shipping and Delivery

6.1. Risk of Loss

Title and risk of loss for products pass to you upon our delivery of the products to the shipping carrier. You are responsible for filing any claims with the carrier for lost or damaged shipments.

6.2. Delivery Issues

You must provide a complete and accurate shipping address. We are not responsible for delays or non-delivery caused by incorrect addresses. If delivery fails due to your unavailability or refusal, you may be responsible for return shipping costs and reshipment fees.

7. Returns and Exchanges

Our policy is exchange only, no refunds, except as required by applicable law. Please review our Exchange & Returns Policy for complete details. Nothing in these Terms affects your statutory rights as a consumer under the laws of Hong Kong, including the Sale of Goods Ordinance (Cap. 26).

8. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and trademarks, is the property of CASAVERA LIMITED or our licensors and is protected by intellectual property laws. You are granted a limited license to access and use this website for personal, non-commercial purposes only.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY HONG KONG LAW, THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS." WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded or limited under applicable law.

10. Indemnification

You agree to indemnify and hold harmless CASAVERA LIMITED, its directors, employees, and agents from any claims, liabilities, or expenses arising out of your violation of these Terms or your use of the website.

11. Privacy and Data Protection

Your use of this website is governed by our Privacy Policy, which explains how we collect and use your personal information in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

12. Dispute Resolution

12.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

12.2. Dispute Resolution Process

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong. Before initiating legal proceedings, you agree to first contact us at to attempt to resolve the dispute informally.

13. General Provisions

•Force Majeure: We are not liable for delays or failures in performance resulting from acts beyond our reasonable control.
•Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
•Entire Agreement: These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and us.
•Modifications: We reserve the right to modify these Terms at any time. Changes will become effective upon posting on the website. Your continued use of the website constitutes your acceptance of the modified Terms.

14. Termination

We reserve the right to suspend or terminate your access to the website at any time for any reason, including violation of these Terms. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and dispute resolution) shall survive.